Neoprene is synthetic rubber most commonly used to make wetsuits worn by the surfers often seen walking past TAMASTUDIO. It has recently been adopted by fashion designers because of the same qualities that make it the choice for wetsuits
Lightweight and soft to the touch
Strong and durable
We accept MasterCard and Visa and are currently working on our PayPal integration.
Should you wish to pay using PayPal please contact us at firstname.lastname@example.org and we can raise a manual order and corresponding PayPal invoice for you.
On mobile devices please expand the order summary section at the top of the checkout page.
On web browsers, please enter the discount code in the order summary box on the right hand side of the checkout page.
MY BAG HAS ARRIVED... NOW WHAT?
Our bags can sometimes get squashed and look out of shape when packed
Don't worry. Remove your bag from the wrapping and leave it to hang and it will regain it's shape. Neoprene is a soft and flexible material and the shape can be manipulated as you like.
Occasionally your bag may retain an aroma from the manufacturing process - once again do not worry as any smell will disappear after a couple of days out of the wrapping
HOW DO I CARE FOR MY TAMASTUDIO BAG?
Bags can be either hand or machine washed but should be washed in cold water.
Stain removers can be used as long as they are not chlorine based and should be applied to stubborn marks directly. Stains or marks must not be rubbed as this will damage the fabric.
Do not use your TAMASTUDIO bag whilst it is wet. If you need to dry it please lay it flat to dry. Neoprene is very sensitive to heat and your bag should not be dry-cleaned, tumble dried or ironed .
WHAT IS YOUR RETURNS POLICY?
Please be aware that we do not accept returns for a change of mind, however in the unlikely event that your bag arrives with a manufacturing fault or is not what you ordered, please contact our support staff within 14 days of receipt and they'll happily assist you.
Customer support can be contacted directly at email@example.com.
Please note that the bag must not have been used or washed and should be returned in the original condition with all tags in place. Once we confirm the fault we will refund the return postage and replace the bag or refund the purchase price.
CAN I BECOME A RESELLER?
We have relationships with a small number of wholesalers, should you wish to join our distribution network please get in contact with our sales team at firstname.lastname@example.org.
We also have an affiliate scheme. Should you wish to participate please get in contact with our sales team at email@example.com.